Online Shopping Guide

Purchase jewelry at my Jewelry e-shop, let you feel secured and relieved. 
All our products are in marked price with quality assurance, each item is accompanied by a beautiful gift box packaging, 
and online shopping can be safely delivery to the designated countries around the world, 
no matter where you are, at anytime, anywhere to send surprise to you and your friends and family.


Ordering Process

1. First pick your favourite items in the online store 

2. Add the product to the shopping cart 

Press proceed to checkout

4. Select shipping and payment method 

5. Press place order 

6. Fill in customer and delivery information 

7. Press verification of order 

8. To settle the payment 

9. Completion of the ordering process




Packaging and delivery

  • Enjoy global free shipping when orders in an online store that reach or HK$2500 or above. (Free Hong Kong local delivery applied to orders over $1200 or above) Each item will be placed in a beautiful jewelry box, and then packed and transported in a protective box to ensure that the product you have purchased is safe and beautiful to reach your destination.
  • To ensure that your goods arrive safely to the destination, we do not accept orders for delivery to P.O. boxes and hotels at this moment. Customers are responsible for any tax charges to be sent to the local area.


Duties and Taxes


Product price shown on website is exclusive of any and all applicable Taxes and Duties. Customer should be responsible for all import duties, customs and local sales taxes levied by country/region that you are shipping to. The courier will contact you locally with details of any import duty or additional handling charges to pay.


For further details, please contact your local customs office.


Repair and Maintenance 

 

We are happy to provide you the diamond products repair and maintenance services ,as long as the customer bring with the sales invoice and the products to visit any of our shops, our shop representatives will be happy to serve you (Please show sales Invoice and products)

 

Overseas customers can contact our customer service at852-2367 4004

or email to myjewelry@myjeewelry.com.hk and mail the products back to our company (postage and related duties are the responsibility of the customer).     



    Repair and Maintenance 

     

    We are happy to provide you the diamond products repair and maintenance services, as long as the customer bring with the sales invoice and the products to visit any of our shops, our shop representatives will be happy to serve you (Please show sales Invoice and products)

     

    Overseas customers can contact our customer service at852-2367 4004

    or email tomyjewelry@myjeewelry.com.hk and mail the products back to our company ( postage and related duties are the responsibility of the customer).